So I can get extremely frustrated while my lap top dies.
Two and a half years old, no verifiable reason, just up and died. The data can all be retrieved, thank god, but as my neighbour said, for a high end product that's a pretty offensive lifespan.
And I love my mac dearly (I started out a mac girl, went over the the more affordable PC world for a decade or so but the return was like coming home. LOVE it.), but Apple really sticks it to you on the no competition front and repairs are so ridiculously expensive that it is cheaper to replace the lap top in total than repair a single component.
Hopefully things will get back to normal soon.
edited to add:
When I wrote this post I fast forwarded through the first bit of the story since I thought it wasn't relevant - namely that when the computer died I did a whole stack of searching on the net to see if I could find out what was wrong. After quite a bit of forum trawling I found multiple references to a known fault with the model of mac I have purchased at the time I got mine. I was elated to think the inconvenience of the repair would be nothing against the potential cost I would save. Whew. When I took it in they opened it up and told me my fault was not related to the one I'd read about so I didn't qualify for the free fix. I must say I thought this was a bit suss since I was exhibiting exactly the symptoms I had read about, but I did my best to move on (as you do when you have no choice). So this afternoon, a couple of hours after I paid the deposit on my new replacement machine they tell me that after a second look they have discovered why yes, it is the known fault, and they have ordered the parts and will repair it and have cancelled the new machine and I can pick it up later this week. So I am very very relieved, but also, like, wow, how could they have got the initial diagnosis wrong and how close did I come to spending $2,500 for no good reason at all?
But wait! There's more!
Now it seems the hard drive doesn't work, and even though it was perfectly fine before this little implosion, no one thinks it's related (well none of the people I spoke to over 3 hours and a half a dozen phone calls to various members of the apple mafia anyway), so there goes more bucks. Marvelous!